Job Description

Customer Care Manager - SEAP

Contract Type

Permanent

Country

AUSTRALIA

Location

Melbourne

Your opportunity

+ Drive Customer Excellence: Lead and optimize customer care operations to deliver world-class service.
+ Strategic Impact: Partner with cross-functional teams to implement innovative solutions that enhance customer satisfaction and loyalty.
+ Regional Influence: Work in a diverse, fast-paced environment with opportunities to make a significant impact across multiple markets.

Your Mission

  • First
    point of entry for customers related to technical issues.
  • Collect and Filter customer calls, identify needs and answer or manage
    accordingly any technical request to ensure general support requests from
    customers are answered
  • Manage customers’ Field/Operational ac...

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