Customer care & operations specialist

Camper is a contemporary footwear brand based on the Mediterranean island of Mallorca. Combining design-driven innovation with over 145 years of shoemaking heritage, we are a certified B Corp that creates collections inspired by the laid-back local lifestyle and the arts, fusing traditional craftsmanship with contemporary design.

• Responsible for managing accounts operations, route orders according to customer requirements, meet delivery deadlines, handle delays, process returns, orders management, VAS and special requirements, logistics, deliveries follow up, shipments, customs.
• Responsible for EDI process with the customer, communications follow up, transmissions between EDI and SAP, EDI operations monitoring and process improvements.
• Responsible for customer conditions monitoring, prices, agreements, special discounts, claims and differences, credit Management, payments, bank reconciliation.
• Key contact for accou...