Customer Care Representative

Audika is part of Demant, a world‑leading hearing healthcare group that offers solutions and services to help people with hearing loss. The group employs more than 22,000 staff in over 30 countries, providing hearing healthcare and intelligent audio solutions worldwide.

In Australia, Audika operates more than 350 clinics that provide hearing services. We strive to put hearing care on the healthcare agenda and improve the quality of life of people living with hearing loss.

About the role:

We’re looking for a Customer Care Representative to join our call centre team in Adelaide (Parkside) on a full‑time basis – Monday to Friday 9am‑5pm plus one shift per fortnight from 12pm‑8pm. If you’re passionate about customer service, enjoy meaningful conversations, and want to make a difference, this could be the perfect role for you.

As a Customer Care Representative, you’ll be the friendly voice supporting our clinics across Australia and New Zealan...