Job Description

Job description

  • Interpersonal Skills
  • Written & Verbal Communication Skills
  • Team Working Skills
  • Microsoft Office & PC Skills
  • Problem Solving Skills

Responsibilities

  • Customer Support
  • Hub Operations
  • Account Creation
  • Basic Process Onboarding
  • Bookings
  • Inquiry
  • Providing Quotes
  • Complaint Handling
  • Issue Resolution
  • Case Management
  • Service Recovery
  • Pro‑active Prevention
  • Claims Handling
  • Escalated Issue Resolution
  • Enquiry
  • Enquiries (Ad Hoc)
  • Basic Complaint Handling
  • Basic Issue Resolution

Minimum qualification

High School/Diploma

Nationality

UAE National Only

Years of experience

at least 1 year

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