Job Description
**Job Description**
**Job Summary**
This Customer Care Rep will be responsible for ensuring customer service needs are met in the organization, coordinates order management activities, and engages with other areas of our company's Animal Health to address and manage business and processes.
This individual will be required to work collaboratively with Complex Support teams, PV, BSC, Account Management, and Professional Business support. Provide enthusiastic, holistic customer service through efficient and effective resolution of questions and concerns, while servicing each customer with respect and a genuine desire to help.
**Primary Duties and Responsibilities**
Offer customer service coverage for Animal Health products:
+ Take and process phone orders.
+ Utilize SAP and ability to navigate systems.
+ Identify and resolve customer product needs.
+ Address customer inquiries & product support and identify and provide additio...
**Job Summary**
This Customer Care Rep will be responsible for ensuring customer service needs are met in the organization, coordinates order management activities, and engages with other areas of our company's Animal Health to address and manage business and processes.
This individual will be required to work collaboratively with Complex Support teams, PV, BSC, Account Management, and Professional Business support. Provide enthusiastic, holistic customer service through efficient and effective resolution of questions and concerns, while servicing each customer with respect and a genuine desire to help.
**Primary Duties and Responsibilities**
Offer customer service coverage for Animal Health products:
+ Take and process phone orders.
+ Utilize SAP and ability to navigate systems.
+ Identify and resolve customer product needs.
+ Address customer inquiries & product support and identify and provide additio...
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