Job Description

Overview

The ideal Customer Care Representative will be an enthusiastic member of a high-energy team. This position calls for an exceptional eye for detail as well as the ability to multitask in a fast-paced environment. Customer Care Representatives are responsible for maintaining relationships with customers, so strong communication skills are essential. This position is based in Ripon, WI with the opportunity to work remote from home.

Responsibilities

  • Assists customers in placing equipment orders by providing information including features, pricing, availability, and shipping schedules
  • Assists customers in placing parts orders by providing general parts information, including pricing and availability
  • Receives and enters customer orders via email and online, assuring timely order processing
  • Follows the progress of orders and applicable revisions to ensure that shipment coincides with...

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