Customer Care Representative

On-site - Taguig; No experience required; High/ Senior High School; Full-time.

Job Description

The Customer Service Representative (Non-Voice/Chat Support) is responsible for assisting customers through chat by providing accurate information, resolving concerns, and ensuring excellent customer experience.

Key Responsibilities

• Handle customer inquiries via chat
• Resolve account, billing, or service-related concerns
• Provide accurate and timely information
• Maintain proper documentation of customer interactions
• Ensure customer satisfaction at all times

Qualifications

• High School Graduate (Old Curriculum)
• Senior High School Graduate
• College Graduate or Undergraduate
• No work experience required
• No BPO experience required
• With good communication skills

Working Location & Setup

• Work Location: Cubao; Marikina; Makati <...