Job Description
Description
As a Customer Care Representative, you will play an essential role in empowering our customers to take their medications and achieve better overall wellness.
This position is fully remote and you'll be working from home virtually. This role will require you to work a variable reduced hour schedule that may start and end outside of normal business hours. This position is 40 hours per week, but may require additional or fewer hours due to business requirements.
#everydaybetter
Key job responsibilities
Core Responsibilities:
• Virtually assist customers and other advisors over the phone, email, and on the web
with billing/insurance verification, product, or service questions
• Manage both inbound and outbound calls
• Proactively identify solutions to questions you anticipate our customers having in each
interaction
• Take a hands-on approach to resolving every issue, owning it from start to finish or
partnering with pharmacist and phar...
As a Customer Care Representative, you will play an essential role in empowering our customers to take their medications and achieve better overall wellness.
This position is fully remote and you'll be working from home virtually. This role will require you to work a variable reduced hour schedule that may start and end outside of normal business hours. This position is 40 hours per week, but may require additional or fewer hours due to business requirements.
#everydaybetter
Key job responsibilities
Core Responsibilities:
• Virtually assist customers and other advisors over the phone, email, and on the web
with billing/insurance verification, product, or service questions
• Manage both inbound and outbound calls
• Proactively identify solutions to questions you anticipate our customers having in each
interaction
• Take a hands-on approach to resolving every issue, owning it from start to finish or
partnering with pharmacist and phar...
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