Customer Care Specialist

Overview

The Role At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will serve as a key member of the customer experience team, handling customer inquiries across phone, live chat, and email. You will provide accurate and professional support, maintain strong product knowledge, document all customer interactions, and ensure high standards of service, integrity, and customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear...