Customer & Client Advisor

Type of position

Full-time position

Key languages

Fluent French
Upper Intermediate English

Sector

Customer Service / Sales

About our Client

Do you have a passion for customer service? Looking to work for a leading company in its industry? This business offers services and systems while ensuring the top quality If you speak native French and wish to work in Lisbon, let us know

The Offer

• Help customers solve technical issues with products and services.
• Provide assistance through different channels (telephone, email) in a genuine manner
• Be an active listener.
• Always be ready to understand and ask clear questions to help the client.
• Identify, investigate and offer a solution to the technical issue.
• Provide good customer service by making sure the customer is always satisfied once the interaction is complete.
• Gather all relevant information into the system ...