Customer Communication Process Specialist

Do you want to improve how customers experience communication – making every message more relevant, timely and impactful?

About The Role

As Customer Communication Process Specialist, you will play a key role in building effective and scalable communication processes across markets. Your focus will be on optimizing communication activities, embedding best practices in segmentation and personalization, and using data insights to continuously improve the customer experience.

As a vital member of the communication & marketing team, you will collaborate with colleagues across it, insights, and business functions, managing data processes to support campaign execution while also leading long-term process improvements. The role combines analytical thinking with operational impact and offers real opportunity to influence how customer communication is structured and delivered.

This role can be based in any of our main offices in Sweden, Finland or Norway. ...