Customer Communications Lead

Customer Communications Lead At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. Product & Marketing is responsible for the development oversight and performance of the Ayvens suite of products and services; the translation of these to market, channel and subsegment propositions, and the optimisation of promotional activities to create demand, best positioning Ayvens within the UK market. As we move forward with our integration this is a tremendous project based opportunity to join us for a fixed term contract of 12 Months Overall Purpose
• Manage the development & delivery of operational communications throughout the customer journey (operational updates, on-boarding, in-life & contract renewals).
• Lead improvement in communications skills across the Product & Marketing team
• Manage customer communications governance and quality control Key Accountabilities
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