Job Description
**Job Description**
Job duties are varied and complex, needing independent judgment and include but are not limited to:
+ Provide 2nd level of support on the Sales end to end processes
+ Troubleshoot and resolve complex queries
+ Act as knowledge expert on the Sales end to end processes and systems
+ Provide updates/training to other colleagues within area of expertise
+ Act as a bridge between the sales team and various other supporting functions (Cloud Subscription Data Management, AR, Collections, Credit Team, Order Management, Approvals, Business Practices, Revenue Recognition, Incentive Compensation, etc)
+ Gain an understanding of the business priorities and challenges of the Global Sales Reps and Managers
+ Support new application roll-outs
+ Participate in testing of new applications
+ Meet CDD Support KPIs and targets
+ Communicate activity metrics to CDD mana...
Job duties are varied and complex, needing independent judgment and include but are not limited to:
+ Provide 2nd level of support on the Sales end to end processes
+ Troubleshoot and resolve complex queries
+ Act as knowledge expert on the Sales end to end processes and systems
+ Provide updates/training to other colleagues within area of expertise
+ Act as a bridge between the sales team and various other supporting functions (Cloud Subscription Data Management, AR, Collections, Credit Team, Order Management, Approvals, Business Practices, Revenue Recognition, Incentive Compensation, etc)
+ Gain an understanding of the business priorities and challenges of the Global Sales Reps and Managers
+ Support new application roll-outs
+ Participate in testing of new applications
+ Meet CDD Support KPIs and targets
+ Communicate activity metrics to CDD mana...
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