Customer Delight Specialist

Job Details:

Location: 27th Main, HSR Layout, Bengaluru (near NIFT Bangalore Campus)

Salary: 25k per month

Start Date: Flexible/Immediate

Work Schedule: 10:30 AM to 7PM, Mon-Fri, Work from office.

Navera is a fast growing mid-premium brand specialising in women's occasion wear, targeting modern Indian women aged 22-40 across major urban centers. We blend traditional elegance with contemporary convenience, offering pre-draped sarees that solve the time and complexity challenges of traditional draping while maintaining cultural authenticity.

Website: https://navera.co

Instagram: https://www.instagram.com/navera.co/

Key Responsibilities:

1. Omnichannel Communication:

• Manage incoming queries via WhatsApp, Instagram DMs, Email, and Phone.
• Maintain a response time of under 15 minutes during business hours.
• Adopt the brand’s voice—friendly, helpful, ...