Customer Delivery - Leading Hand (Shift Leader)

Operations Leading Hand (Driver Shift Supervisor)

Location: Brisbane Airport, Brisbane, Queensland, Australia

Overview

Denata catering & retail invites a dedicated professional to the Brisbane Airport Catering team as a permanent full‑time Operations Leading Hand. The role blends leadership, safety focus, and hands‑on driving duties to ensure seamless service for airline customers.

Key Responsibilities

• Assist in leading and coordinating the Customer Delivery team.
• Ensure productivity and performance criteria are met in the designated area, including completion of regular performance assessments.
• Organise and coordinate work within the area of responsibility.
• Supervise catering trucks to safely deliver to aircraft on schedule.
• Lead by example and perform all duties of a Driver.
• Assist in training and inducting new workers.
• Perform administrative tasks such as shift repor...