Job Description

About the Role

:
  • Customer Development Executive is responsible for client retention, renewals & price increase & up-selling and Compliant Management related to the commercial clients.
  • The Incumbent works as part of a multi-functional team. This involves collaboration with the internal team and external stakeholders.

    • Job Responsibilities:

  • Focus on client retention, renewals & price increase & up-selling
  • Compliant Management- To identify & resolve customer complaints within the specific timelines
  • Alert Account Management- To identify the alert customer & bring the possibility of the revival of the accounts
  • To provide recommendations & suggestions to the branch for the improvement
  • Conduct regular reviews & terminate the non-revival accounts
  • SPOC for Branch Renewals
  • Total concentration on Renewal business only
  • Sole Responsible
  • On-time CCM/SQS/SQA
  • Timely Terminations<...

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