Job Description
**Job Summary**
- This role is responsible for providing operational support to accounts and partners while offering process consulting expertise to the internal teams. The role analyzes market trends and financials to generate insights and advocate for customer expectations. The role contributes to process improvement efforts to enhance customer satisfaction and operational efficiency.
**Responsibilities**
- Contributes to the operational business relationship management of mid-sized to large accounts, addressing inquiries and resolving operational issues to ensure a positive customer experience.
- Offers basic process consulting expertise to project and account teams assisting in the development of customer solutions and the efficient execution of operational processes.
- Understands and analyzes account financials under the guidance of senior team members, monitoring budgetary aspects of customer accounts and assisting with financial reporting.
- Conducts research,...
- This role is responsible for providing operational support to accounts and partners while offering process consulting expertise to the internal teams. The role analyzes market trends and financials to generate insights and advocate for customer expectations. The role contributes to process improvement efforts to enhance customer satisfaction and operational efficiency.
**Responsibilities**
- Contributes to the operational business relationship management of mid-sized to large accounts, addressing inquiries and resolving operational issues to ensure a positive customer experience.
- Offers basic process consulting expertise to project and account teams assisting in the development of customer solutions and the efficient execution of operational processes.
- Understands and analyzes account financials under the guidance of senior team members, monitoring budgetary aspects of customer accounts and assisting with financial reporting.
- Conducts research,...
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