Customer Engagement Advisor

The opportunity

We're currently looking for a Customer Engagement Advisor. Someone to join our Operations Team in order to help deliver seamless, premium customer experiences throughout the entire customer journey. Someone with a passion for electric mobility, an interest in technology, and a desire to create the change we know is needed.

Our team focuses on delivering exceptional support to customers- from initial contact to post-delivery care — ensuring that every Polestar interaction reflects our brand values of innovation, sustainability, and performance.

This position is primarily onsite, with the office located in Ruoholahti, Helsinki, Finland, but there is a possibility to work remotely, when agreed.

The responsibilities

In this role, you'll be expected to take responsibility for the Polestar Customer Journey and to always make sure that customer enquiries are solved in the best possible way. Working as a member of Operations team, y...