Customer Engagement Consultant

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Join to apply for the Customer Engagement Consultant role at BaptistCare

Are you passionate about enhancing customer experiences and driving growth in a values-based organization? Baptistcare is seeking a dynamic and dedicated Customer Engagement Consultant to join our team.

About the Role:

As a Customer Engagement Consultant with BaptistCare you will manage, monitor, and improve all facets of the customer experience, supporting the highest standards of service delivery, as well as promoting and identifying ways to deliver a customer-centric model of care. You will represent BaptistCare as the first in-person point of contact with prospective new clients or their nominated representatives, building on any engagements with the customer/family deci...