Customer Engagement Executive

Location: Nariman Point, Mumbai

Industry: Real Estate

Experience: 1+ year

Role Overview:

The ideal candidate will welcome and host prospective clients during their property visits, ensuring a seamless, memorable, and high-standard experience that reflects the brand’s values

Key Responsibilities:

• Warmly greet and receive prospective clients, making them feel valued and comfortable.
• Host clients during site/property visits, ensuring the experience reflects a luxury standard of service.
• Provide clients with basic project information and direct their queries to the appropriate sales team.
• Coordinate with sales, administration, and hospitality teams to prepare for client visits (refreshments, site readiness, meeting arrangements).
• Maintain an elegant reception/hosting area, and ensure all customer-facing sp...