Customer Engagement Specialist

Weldots is a fast-growing eCommerce company founded in 2020, operating across multiple brands including Weldots, Auriglo, Bugario, and NeonDecors. With a strong focus on product quality and customer satisfaction, we have served 1+ million customers across India and continue to scale rapidly.

We are hiring a Calling Executive to support our eCommerce operations by handling customer calls related to order confirmation, delivery coordination, and issue resolution. The ideal candidate should be confident in communication, customer-focused, and comfortable working in a fast-paced office environment.

This role plays a key part in ensuring smooth order processing and reducing cancellations and RTOs.

• Make outbound calls for recovering abandoned cart orders, order confirmation, address verification, and delivery co...