Job Description

ASRaymond has an exciting and challenging career opportunity for a Customer Excellence Specialist in its Maumee, OH location. If you are a talented, self-driven and high- energy individual and would like to add value to the Customer Service team by leading continuous improvement efforts and can easily establish a good rapport by collaborating cross-functionally with key departments, this position is for you. This will be a challenging and rewarding opportunity for the right candidate who can make a positive impact as part of the customer service team.


Core Responsibilities: 

  • Develop and lead a customer experience focused on delivering high-quality service, ensuring alignment with company policies.

  • Customer Interaction & Engagement: Act as a key point of contact for customers, supporting existing business and acquiring new customers while ensuring a customer-centric approach. This can be either phone or over email.

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    Job Details

    Location
    Maumee, Ohio, United States
    Job Type
    Full Time
    Category
    Business Operations Specialists
    Posted Date
    February 03, 2026
    Deadline
    March 15, 2026