Job Description

As the Customer Experience & Administrative Coordinator, you will be key in creating a welcoming environment and supporting seamless daily operations. This role combines administrative support for the property management team of approximately 2m square feet of Class A Commercial Office buildings, retail and parking decks in downtown Raleigh, with hands-on customer service, including event coordination and operational assistance. You’ll represent Highwoods professionally to customers, vendors, and the public while championing efforts to enhance the customer journey and foster a customer-centric culture. This dynamic role requires a high-energy, flexible approach, balancing administrative tasks with proactive engagement across the portfolio.

KEY RESPONSIBILITIES:


Customer Engagement & Experience

  • Serve as the customer concierge, ensuring a seamless experience for all customers and visitors.

  • Coordinate and support customer events,...

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