Customer Experience Advisor

• Location: Hybrid - Min 2 days office based (Gateshead) / Home based
• Training: A blend of office and home based training
• Shifts: Working shift 5/7 days per week between 8am-8pm

We are an award winning, global customer experience services provider supporting a wide range of clients in the Fintech and Financial Services industry providing a multi-lingual, omni channel solution to effectively resolve 1st line and 2nd line customer queries coupled with back-office support solutions. Based in the Northeast of England our Customer Experience teams are centric on the exceptional service we offer to our clients, and their customers who are based in the UK, Europe, US, Middle East, and Singapore, and as a team speak an impressive 10 languages!

We are actively recruiting English or bi-lingual customer experience enthusiasts to join our existing team.

We operate 365 days a year between the hours of 8am and 8pm / 24...