Customer Experience Advisor

Company Introduction
WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description
The Customer Experience Advisor at Envision supports students and their family's post-enrollment, focusing primarily on written communication through email and chat, with some phone support as needed. This role ensures families receive timely, accurate, and professional information, helping maintain engagement and confidence in our pro...