Job Description

Customer Experience Advisor

Bromsgrove

£27,974.96 per annum

Full Time, Permanent

Closing Date: Friday 23rd January 2026 @ 9am

Interview Date: 28th & 29th January 2026 – in person

About the Role

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, people-focused environment? We’re looking for a Customer Experience Advisor to be the welcoming face and helpful voice of our organisation.

In this dynamic role, you’ll be the first point of contact for our customers—whether they reach out in person, by phone, email, text, online chat, social media, customer app or our online portal. Your mission: resolve queries efficiently, empathetically, and in line with our values.

What you’ll be doing

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Be the Voice of the Organisation: Handle customer enquiries across multiple platforms with care, professionalism, and empathy.

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Create a Welcoming Space...

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