Customer Experience Agent

Customer Experience Agent - Reviews – Phone/Tickets

About Us

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.

Our Guadalajara, Mexico Team is growing and we're looking for experienced Customer Services Representatives to join our Helpware team.

Position Overview:

Our Client is a B2B ratings and reviews platform. The company is looking for motivated, detailed-oriented individuals with exceptional communication skills.

An Agent's core responsibility will be collecting reviews for our Client through recorded phone interviews. People all around the globe will schedule a phone call with the agent to leave a rev...