Customer Experience Agent

Overview

From Remote and Talent, we are looking for a Customer Experience Agent to join Corefact Corporation, an international company in the marketing and digital solutions industry, serving professional clients across global markets.

This role is designed for customer-focused professionals who are passionate about delivering a consistent, high-quality customer experience throughout every stage of the support journey. The position plays a key role in shaping customer satisfaction, retention, and overall brand perception, acting as a primary point of contact between customers and the organization.

The selected candidate will work in a dynamic, collaborative environment, managing customer interactions across multiple communication channels while ensuring every inquiry, request, or issue is handled with clarity, professionalism, and efficiency. Beyond case resolution, the role requires strong judgment, attention to detail, and clear communication to accura...