Customer Experience Ambassador

Bacolod - Customer Service Representative

Bacolod, Western Visayas, Philippines

Job Description

Responsible for creating a positive and memorable experience for Globe customers by providing assistance, recommendations on best Globe products and services to meet their needs and/or resolving their issues.

• Assists customers’ journey in using digital channels via face to face digital user assistance or education
• Attends to sales and service needs of customers
• Approves and processes sales and services applications and transactions in the system
• Processes payment for bills, purchases, and other transactions

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Gl...