Job Description
Job Overview
The Guest Services Officer plays a vital role in ensuring that guests have an exceptional experience onboard. They are responsible for extending assistance, resolving issues and concerns, and providing top-notch hospitality to our valued customers.
Responsibilities
- Liaise with guests to understand their needs and concerns.
- Proactively assist guests with queries, complaints or any other matters related to the service provided.
About Us:
This is a customer-focused team looking forward to welcoming you!
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