Customer Experience Ambassador (Butuan)

Overview

Customer Experience Ambassador (Butuan) role at Globe Telecom .

Job Description

Job responsibilities include customer service, digital channels, sales experience, and inventory management.

Job Responsibilities

• Assists customers’ journey in using digital channels via face-to-face digital user assistance or education
• Attends to sales and service needs of customers
• Approves and processes sales and services applications and transactions in the system
• Processes payments for bills, purchases, and other transactions

Job Qualifications

• Bachelor's Degree holder
• Preferably with 3-5 years of experience in sales and customer-facing role
• Willing to work in a variety of shifts including weekends and holidays
• Basic technical proficiency (e.g., CRM tools, POS systems, or online platforms)
• Strong interpersonal, communication, and active list...