Customer Experience Analyst

This is an exciting opportunity to join one of the fastest-growing digital health companies in the world and help build the future of healthcare. We are forming a new team in São Paulo to serve exclusively our UK customer base, and we are looking for CX professionals who want to grow with us in an international, dynamic, and fast-evolving environment. You will play a key role in ensuring an exceptional customer experience, supporting people on their health journeys - from mental health to weight loss and hair loss treatments - always with empathy, technical excellence, and a solution-oriented mindset.
Your goal is to create an experience so good our patients have to tell their friends about us. You'll be the first person our patients speak to and you'll advocate their voice throughout the company.

You're someone who makes things happen despite ambiguity and thrives in a dynamic environment and takes challenges head-on, turning uncertainty into opportunity. You have a ...