Job Description
Job Title: Customer Experience and Support Specialist
Team: Customer Service and Sales
Location: Cheadle, South Manchester
Working set up: Office-centric with some hybrid working available
Contract type: Permanent full-time
Hours: 37.5hours per week
Salary: £26,000
Start date: February 2026
This is a crucial role within the NUCO Travel Group, primarily focused on providing exceptional customer service and comprehensive post-sales support while also contributing to sales. The role involves guiding customers, managing bookings, and ensuring a seamless and positive experience for customers across all brands. This position requires a highly customer-centric, organized, and empathetic individual with strong communication and problem-solving skills, and a focus on building long-term customer relationships.
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