Job Description

Job Overview

TD Canada Trust is seeking a Customer Experience Associate to perform front‑line service transactions, advise customers on banking solutions, and deliver a positive customer experience.

Location and Hours

Work Location: Québec, Quebec, Canada

Hours: 37.5 per week

Compensation

Pay Range: $22.50 – $28.33 CAD per hour. TD offers a competitive base pay and variable compensation designed to grow with the role.

Responsibilities

  • Process financial transactions such as deposits, withdrawals, and bill payments following TD’s operating procedures and ethical standards.
  • Understand customer needs and recommend appropriate banking solutions while exercising discretion in confidential matters.
  • Respond to and resolve customer concerns using standard procedures and escalating non‑standard activities as necessary.
  • Achieve assigned ...

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