Job Description
Customer Support Executive
Location: Gurugram, Haryana
Contact Person - HR Anjali - What's app your resume to 8826269231
Interview Mode - Face to Face Only (No Virtual Rounds)
Qualification- Graduate
Job description
PolicyBazaar is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound calls to address customer queries and concerns.
- Provide accurate information regarding insurance policies, premium calculations, and policy status.
- Escalate unresolved queries to the appropriate internal teams and ensure timely f...
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