Customer Experience Associate (Junior/Senior)

Customer Experience Associate (Junior/Senior)

ORA is a house of consumer healthcare brands aiming to build a core shared technology and services layer. The core thesis here is that demographic-focused digital clinics can leverage a shared technology and services platform to provide a differentiated and comprehensive care experience for patients seeking care for a wide variety of conditions.

ORA has built 3 brands across 3 markets in less than 2 years and we’re ready to accelerate our growth. What has traditionally been a continuous improvement stream instead of BAU now needs to be developed into something more scalable, more sustainable and more structured.

Being practically unconstrained in the opportunities we can go after is core to ORA’ nature. While this is a great position to be in when everything is possible, prioritisation can become extremely challenging. Time is our most scarce resource and optionality is our biggest distraction.

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