Customer Experience Associate

Batmaid is about changing the cleaning industry and fighting the black market on as many fronts as possible. It is about providing the leading platform to book trusted, insured, and declared professionals for our customers home needs. 

Today, we are leaders in Switzerland and Luxembourg and, in 2021, we raised CHF25 million in a B series funding. This investment supported us in our expansion across Europe ; making our services available in eight different countries. We now aim to conquer the rest of Europe and the US in the next three years; becoming global leaders in providing the ultimate well-being at home experience through Batmaid, Batmaid Dry and Batmaid Club. 

For this reason, we are looking for a Customer Experience Associate to work at our Headquarters in Lausanne, Switzerland. You will join the Customer Experience team reporting directly to the Head of Department and be responsible to ensure the excellence of our daily operations. Your role is crucial because...