Job Description

Description

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Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

In this role, you will:

  • Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
  • Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
  • Respond and resolve customers' concerns using standard procedures and escalating non-standard activi...

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