Customer Experience Associate

At Elite Executives, our marketing firm leverages the technical superiority of Quantum Fiber to change how Tempe connects. We need a Customer Experience Associate to manage the service lifecycle of Quantum Fiber’s clients through professional sales interactions. The Customer Experience Associate drives results by highlighting our 99.9% network reliability to residential homeowners. As a Customer Experience Associate, you are the frontline ambassador for our premium fiber service. Your development includes in-depth modules on product benefits and consultative engagement techniques. The Customer Experience Associate conducts health checks on customer accounts, offers proactive tips for optimization, and ensures every interaction reinforces the value of choosing Quantum Fiber.