Customer Experience Associate

Customer Experience Associate

ARBA Travel marries humane with technology to build a better travel experience. We aim to become leading Travel Company in Halal Tourism which valued at $250 Billion worldwide.

We work only with A-Talent. We favor hiring from diverse backgrounds, not just in tourism! Our team spans various disciplines from top universities worldwide : Finance, Engineering, Political Economy, Biotech, Actuarial Science, Computer Science, Sales, Digital Marketing, Islamic Studies, and Tourism.

Your Mission

• You are responsible for delivering gold standards customer experience by designing the perfect ARBA Customer Journey during Pre-Trip, During Trip & Post-Trip.
• As the friendly face behind the screen, you'll be the go-to guru for ARBA Travellers seeking assistance. Whether they reach out via WhatsApp, email, or phone call, your mission is to dazzle them with your quick wit and unwavering helpfulness. <...