Customer Experience Associate

Customer Experience Associate – TD Canada Trust

Location: Woodstock, Ontario, Canada

Hours: 15

Line of Business: Personal & Commercial Banking

Pay: $22.50 - $28.33 CAD

We are the frontline of TD Bank. At the branch, we understand customer needs and identify opportunities to promote products, services and solutions while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose, Execute with speed and impact.

Responsibilities

• Process financial transactions such as deposits, withdrawals, and bill payments in accordance with standard operating procedures, industry regulations and TD’s Code of Conduct and Ethics.
• Understand and determine customer needs to recommend solutions while exercising discretion in confidential matters.
• Respond to and resolve customer concerns using standard procedu...