Customer Experience Champion

Technical Support Specialist Job Description

Join our organization as a skilled Technical Support Specialist and contribute to delivering exceptional customer experiences. This role entails responding to retailer support inquiries via phone, email, providing software introductions and handling order processes.

Responsibilities:

• Supporting retailers with technical issues and resolving their concerns in a timely manner.


• Collaborating with the team to develop effective solutions for complex problems.


• Crafting high-quality written responses that showcase expertise while adhering to company guidelines.

The ideal candidate will possess strong communication skills, proficiency in Dutch (native or bilingual level), advanced English language skills (C1 level) including grammar and vocabulary.
Prior experience working with hardware setup and shipping is beneficial.
The succe...