Customer Experience Director

Guest Services Manager Position

This is a senior management role responsible for overseeing the delivery of exceptional guest experiences in our establishments. As Guest Services Manager, you will be the driving force behind creating a culture of ownership and accountability within your team.

Qualifications:

• • 3-5 years of experience in hotel operations or related field with increasing responsibility


• • Proven track record of delivering high-quality customer service and resolving complex issues


• • Strong leadership and communication skills to motivate teams towards shared goals


• • Ability to balance competing priorities while maintaining attention to detail