Job Description

Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Customer Experience Executive to join our newly formed Client Experience Department.

About Selecta

Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.

Responsibilities

  • Taking ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
  • Acting as a customer champion, delivering an excellent customer experience at all times and support with increasing our Customer Satisfaction, Customer Retention and Net Promotor Scor...

    • Apply for this Position

    Ready to join Selecta? Click the button below to submit your application.

    Submit Application