Job Description

MAIN RESPONSIBILITIES

ROLE SUMMERY 

  • As a Client Experience Executive, you will be responsible to ensure that each client enjoys an exceptional and memorable experience that reflects our brand’s values and standards.
  • Working closely with the store team, the Client Experience Executive supports a warm welcoming, personalized and service-oriented atmosphere, proactively addressing clients’ needs and elevating the overall shopping experience
  • RESPONSIBILITIES 

  • Greet and warmly welcome clients, creating a comfortable and inviting environment 
  • Engage with clients to understand their needs, preferences, and style, offering tailored recommendations, using traffic management tools if needed 
  • Effectively manage the waiting time applying appropriate verbal and non-verbal communication and using traffic management tools if needed
  • Support sales team in delivering a seamless client experience by coordinating...
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