Customer Experience Expert

Job Title: Chat Support Executive

Company: Teleperformance

Location: Mohali, Punjab, India

Job Type: Full-time

About Us:

Teleperformance is a global leader in customer experience management, and we're expanding our team in Mohali! We're looking for talented individuals to join us as Customer Support Executives and provide exceptional service to our international clients.

Job Summary:

We're seeking highly motivated and customer-centric professionals to handle customer queries, resolve issues, and provide timely solutions. As a Customer Support Executive, you'll be the voice of our company, ensuring customer satisfaction and building strong relationships.

Responsibilities:

- Handle inbound customer calls and respond to queries via email/chat

- Resolve customer complaints and provide effective solutions

- Meet perfo...