Customer Experience

Handling Incoming and Outgoing Calls as part of the Mytukar.com Customer Experience Team. Working together with the on-ground sales and Inspection teams to assist customers.

Responsibilities

• Drive great customer experience by driving awareness and understanding of myTukar’s products and services.
• Managing leads from myTukar’s online channel to provide an end-to-end service and a good customer journey when using myTukar’s services.
• Managing inbound and outbound calls and correspondences for sales and services.
• Provide accurate and complete information to customers on our products and services.
• Achieve weekly to monthly call targets.
• Keep team lead informed by submitting activity and result reports, such as daily call reports and weekly work plans.
• Assisting in resolving customer complaints by call and working with internal departments for follow ups.

How to Apply

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