Customer Experience Manager - Luxury Getaway

Key Role:

This position plays a pivotal part in ensuring every guest has an unforgettable and personalized experience during their stay.

• Manage all guest interactions and oversee reservation processes
• Collaborate with service teams to craft bespoke experiences that exceed expectations

To excel in this role, you will need exceptional communication skills, the ability to multitask, and a passion for delivering outstanding customer service. A background in hospitality or related field is highly desirable but not essential as on-the-job training will be provided.

The successful candidate can look forward to a rewarding career path with opportunities for growth and development. Our comprehensive benefits package includes competitive salary, generous holiday entitlement, and access to our employee wellness program.