Customer Experience Manager

Lead a passionate Customer Experience team and shape the first impression of a purpose driven organisation.

Enjoy generous salary packaging benefits , increasing your take home pay.

Enjoy Any work life balance with the ability to work remotely one day each week.

At VMCH, every interaction matters. As our Customer Experience Manager , you will lead the team responsible for delivering warm, human, and knowledgeable support to the people and families we serve across aged care, home care, retirement living, disability services and more.

If you are a leader who believes great customer experience starts with genuine care, strong relationships, and a culture of continuous improvement-this is your opportunity to shine.

As the face of VMCH for many prospective clients, you will play a critical role in shaping first impressions and driving meaningful connections. You will guide a dedicated and passionate...