Customer Experience Manager

Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD).

When you work at Brightree, it’s more than just a job. You’ll be part of a team that’s driving innovation and leading the way in cloud-based patient management software. 

The technology allows us to provide the tools for better outcomes but at our heart, we’re really about people. We strive to positively impact our customers’ businesses and the lives of patients every single day.

The Customer Experience Team at RCM Manages the relationships between RCM Customers and the RCM Operations Teams. We train customers on

RCM processes to ensure successful communication between teams in regard to customer specific requirements, while monitoring customer’s business performance as it relates to RCM. We are always looking for ways to do things better, or a way to do things differently based on customer needs.

The Customer Experience Manager will be a liaison- sharing metrics and reporting with ...